Shipping policy

Shipping and Returns

Shipping Rates and Delivery Times

1. Domestic Shipping: We offer standard and expedited shipping options. Standard shipping is free for orders over AUD100, with dispatch within the following days:

In stock: 3 business days
Out of stock / preorder / custom order: 14 business days

Expedited shipping is available for an additional fee, with delivery within 3 business days if purchased items are in stock.

International Shipping: We ship worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

2. Order Processing

Orders are processed within 3 business days. You will receive a confirmation email once your order has been shipped, including tracking information.

3. Shipping Carriers

We use reputable carriers such as Australia Post to ensure your order arrives safely and on time.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your package on the carrier’s website.

5. Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses. Certain items may have additional shipping restrictions due to size or weight.

Free delivery Australia Wide

Shop with us and experience the joy of free shipping on orders over $100, as we strive to make your shopping experience hassle-free and enjoyable.

Satisfied or refunded

We take pride in the quality of our products. If you are not satisfied with the product, let us know within 7 days of purchase with tag and package, and we will give you a full refund.

Top-notch support

We are committed to providing exceptional customer support whenever you need it. Our dedicated team will ensure prompt responses and assistance.

SSL Secure payments

SSL is a secure protocol developed for sending information securely over the Internet. Your personal and payment details are encrypted and protected during transmission.